Large-scale Sentiment Analysis for Reputation Management

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Conference Proceedings (fully refereed)
Georgios Petasis, Dimitrios Spiliotopoulos, Nikos Tsirakis and Panayiotis Tsantilas
Harvesting the web and social web data is a meticulous and complex task. Applying the results to a successful business case such as brand monitoring requires high precision and recall for the opinion mining and entity recognition tasks. This work reports on the integrated platform of a state of the art Named-entity Recognition and Classification (NERC) system and opinion mining methods for a Software-as-a-Service (SaaS) approach on a fully automatic service for brand monitoring for the Greek language. The service has been successfully deployed to the biggest search engine in Greece powering the large-scale linguistic and sentiment analysis of about 80.000 resources per hour.
Software and Knowledge Engineering Laboratory (SKEL)
Conference Short Name: 
PATHOS 2013 / GSCL 2013
Conference Full Name: 
2nd Workshop on Practice and Theory of Opinion Mining and Sentiment Analysis in conjunction with GSCL-2013
Conference Country: 
Conference City: 
Conference Venue: 
Technische Universität Darmstadt
Conference Date(s): 
Mon, 23/09/2013
Conference Level: 
Stefan Gindl, Robert Remus and Michael Wiegand

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